Yes, I did indeed have that go round with them. For 3 months I went from tech to tech and then into management. They gave me all kinds of reasons and excuses, but what it finally came down to was they refuse to change anything. My hubby signed up under my
Titan banner and got re-routed to the general house acct so no one got credit. When he went to sign up for Ocean they put him in the house account because they said that if he was there for
Titan that's where he'd be for all their properties.
Through reserch and info from members I learned that they also re-directed a significant number of signups to the house account. So those players were basically stolen. Of course now that they don't let US players in it's a moot point for hubby and I. But for active forums the prizes that sites add are directly related to the players that sign up from your banners and if you don't get credit then you don't get the increased prizes for members.
I would also be interested in any kind of cookie blocking software I could find. I clear my cookies and temp files every few days and I am amazed how many of them accumulate in such a short period of time. My Zone Alarm will stop adware and spyware but it doesn't catch the cookies. i think that's the only thing it doesn't do...lol